As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

If you are a fan of board games, you can hand over all the game instructions to the AI and ask the chatbot questions such as: "Where can I place tiles in Qwirkle?" We have tested how well this works ...

Chatbots want to be your friend, when what you really need is a neutral perspective. By Simar Bajaj Emily Willrich, 23, and her roommate had found the perfect apartment: spacious, reasonably priced ...