The cause appears to be the use of non-ASCII characters in file names. Microsoft describes it like so: “Any user may be ...

I have a friend that backed up his data and reformatted his computer. Now he's trying to import his .dbx file and it's saying there is no information found in the file, but the file is huge so ...

Jim Z: yes, they display correctly in irfanview - just not in Photos app; i was doing a demo/presentation at the time, and didn't have irfanview installed (didn't think i needed it) and assumed ...